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1. Introduction Welcome to Lovely Gems! These Terms & Conditions govern your use of our website and purchase of products from our store.
2. Acceptance of Terms By using our website or making a purchase, you agree to these Terms & Conditions.
3. Product Information We strive to provide accurate product descriptions and images, but cannot guarantee absolute accuracy.
4. Pricing and Payment All prices are listed in our store’s default currency. We accept major credit cards, debit cards, and other approved payment methods.
5. Shipping and Delivery We offer various shipping methods. Estimated delivery times and shipping fees are provided at checkout.
6. Returns and Refunds We accept returns within 30 days of purchase. Products must be returned in their original condition. Refunds will be processed to the original payment method.
7. Privacy Policy We respect your privacy and protect your personal information. Please refer to our Privacy Policy for more details.
8. Intellectual Property All content on our website is owned by us or used with permission and is protected by copyright laws.
9. Limitation of Liability We are not liable for any issues out of our control, such as delivery delays or damage to products during shipping.
10. Governing Law These Terms & Conditions are governed by the laws of the United States.
11. Changes to Terms & Conditions We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website.
12. Contact Information If you have any questions about these Terms & Conditions, please contact us at LovelyGems@mail.com.
Sure, here’s a draft for your Returns and Damaged Products policy:
1. Returns We want you to be completely satisfied with your purchase from Lovely Gems. If for any reason you are not entirely pleased, we gladly accept returns within 30 days of receipt. Please ensure that the item is returned in its original packaging, unused, and in the same condition as when you received it.
2. Damaged Products Despite our best efforts to carefully package your order, damage can occur in transit. If you receive a damaged item, please contact us immediately. We will arrange for the damaged item to be returned to us and a replacement to be sent out to you as soon as possible. If a replacement is not available, we will offer you a full refund.
3. Return Process To initiate a return, please contact us at LovelyGems@mail.com. We will provide you with a Return Authorization Number and instructions on how to return the item. Please note that customers are responsible for return shipping costs unless the item is faulty or damaged.
4. Refunds Once we receive your returned item and it has been inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
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